Headquartered in Shanghai, China, it is a super - large state - owned enterprise directly managed by the central government. Its business scope includes container transportation, terminal operation, etc. It has huge transportation capacity, with its container fleet ranking among the top in the world and its terminal operation capacity ranking among the top in the world. It also has remarkable achievements in business such as marine fuel, container manufacturing and leasing. Its strategic layout focuses on an integrated service system and green digital intelligence, aiming to create a world - leading logistics and supply chain service ecosystem.
Project Background
The customer faces the following challenges in disaster recovery management, operations and maintenance automation, and CMDB resource configuration data management:
- Insufficient global business continuity assurance: The global shipping business has high system continuity requirements, and the existing disaster recovery system struggles to meet business needs.
- The high cost of disaster recovery drills: Disaster recovery drills for global business systems involve multiple data centers, making coordination difficult and costly.
- Low levels of operations and maintenance automation: Operation and maintenance of core business systems such as container transportation and vessel scheduling rely on manual operations that are inefficient and error - prone.
- Inadequate support for automated operations and maintenance: Scenarios such as system expansion during peak container traffic periods and vessel scheduling upgrades lack accurate asset data support.
- Distributed resource configuration management: Shipping management systems, logistics tracking systems, customer service systems, etc., maintain resource configuration information independently and lack a unified view.
- Insufficient data accuracy: Global business systems change frequently, and CMDB data is not updated in a timely manner to accurately reflect the true IT environment.
Project Solution
- Visual Platform for Disaster Recovery Switching: Build a comprehensive large screen for disaster recovery switching exercises to achieve visual monitoring and real - time display of the switching process.
- Automate disaster recovery switch drills: Perform automated disaster recovery switching drills for applications and basic services, reducing drill costs and improving drill efficiency.
- Build the resource configuration center: Establish a production and disaster recovery resource configuration management center to achieve unified modeling and day - to - day management of resource configurations.
- Automate resource configuration data: Automatically discover, integrate, and associate resource configuration data across production and disaster recovery environments to ensure data accuracy.
- Support automated operations and maintenance: Provide accurate asset data support for scenarios such as system expansion during peak container traffic periods and vessel scheduling system upgrades.
- Implement automated operations and maintenance scenarios: Achieve 30 types of automated operations in production and disaster recovery environments, including scenarios such as system inspection and security patch management.
- Bastion Host Integration Solution: Integrate with Bastion Host for unified management and security control of host access.
- Strengthen multi - layer identity authentication: Adopt a multi - layer user identity access reinforcement solution of multi - factor authentication + black list + white list + system audit to enhance system security.