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IT Automation – Unified Service Catalog

Service Catalog Overview

Within the automated operations management platform, service catalog presents users with a streamlined and intuitive interface. All service items are logically categorized for instant recognition, whether for foundational infrastructure operations or complex application system maintenance.

The service catalog provides efficient search capabilities - users can locate matching services instantly by entering keywords. Each service entry features dedicated quick access portals, allowing users to view historical task execution status, configuration parameters, detailed logs, or directly initiate new task requests to expedite service delivery or change procedures.

This module empowers seasoned Ops engineers and frontline support staff to locate and deliver required services efficiently, significantly enhancing operational efficiency and service quality across automated management workflows.
 

Platform Service Catalog Capabilities

Service Browsing

The catalog centralizes automated task scenarios in a unified interface with predefined categorical hierarchies. Users can customize classification structures to optimize readability and user experience.

Service Locating

Dual-mode service discovery:

1. Quick Search: Keyword-based instant retrieval of target service clusters

2. Recent Access: System automatically tracks the user's last 10 interactions for rapid re-access to frequently used services

Service Utilization

Dual-operation service execution:

1. Access: Clicking "Access" navigates to the task inventory with complete historical execution records

2. Create: Selecting "Create" initiates new task templates with parameter configuration for immediate execution, accelerating service fulfillment and change implementation